Start the process of uninstalling the Endpoint Security client. cpsts file of the client in the Client Logs folder in the Offline location. Open the Endpoint Offline Management Tool. To allow a user to uninstall their Endpoint Security client using Challenge-Response: To update the policy immediately, tell the user to click Update now in the Endpoint Security client UI. In the offline group, click Get Update Policy File and save it to the Updates folder in the Offline location (the shared location where files for the Offline Group are stored).Īfter saving the policy file to Updates folder, the policy on the client is automatically updated.
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In the main toolbar, click Save rule, and Install the Policy The default setting is 30 digits (High Security).
Optional: Set the number of digits of the Response length. In the Client Settings, edit the Installation rule, and select Uninstall client using challenge-response. In the SmartEndpoint Users and Computers tab, go to the Offline Group. If the clients do have a server connection, use the online procedure: Uninstalling the Endpoint Security Client Using Challenge-Response.Ĭonfigure the Client Setting policy one-time only, for all users: This procedure is for environments where the clients do not have a connection to the Endpoint Security Server. This is the procedure for Offline mode, using the Endpoint Offline Management Tool. A challenge-response procedure validates the identity of the user on the remote computer. You can allow a user to uninstall the Endpoint Security client on their remote Windows computer without giving the client uninstall password to the user. Uninstalling Endpoint Security Using Challenge-Response in Offline Mode